TH68's Commitment

TH68 Responsible Gaming – Play Safe & In Control

At TH68, the fun of playing only means something when it is done in a healthy and controlled way. We provide a range of tools and resources to help you play responsibly at all times.

Active Member Protection 24/7 · 18 Years and Above Only

TH68's Responsible Gaming Pledge

TH68 believes online entertainment should be enjoyable, not burdensome. We are always on your side — providing control tools, clear information, and genuine support so every member can enjoy this platform in a healthy and controlled way.

How TH68 Supports Responsible Gaming

Flexible Deposit Limits

Set your own daily, weekly, or monthly deposit limits directly from your account. These limits take effect immediately and help you manage your spending with discipline.

Temporary Self-Exclusion

Need a break? Use the self-pause feature to suspend access to your account for 24 hours, 7 days, 30 days, or a custom duration of your choice.

Permanent Self-Exclusion

If you feel that gambling is negatively affecting your life, register for permanent self-exclusion and your account will be permanently closed.

Daily Loss Limit

Set the maximum loss limit you are willing to absorb in a single day. Once the limit is reached, the TH68 system will automatically end your gaming session.

Play Time Reminder

Receive periodic notifications when you have been playing beyond your set time limit. This feature helps you stay aware of the time you spend.

24/7 Support

TH68's trained support team is available 24 hours a day, 7 days a week via live chat to assist you with any concerns related to gaming.

What Is Responsible Gaming?

Responsible gaming means participating in online gambling purely as a form of entertainment — not as a way to earn income, escape problems, or cope with emotional stress. TH68 wants every member to enjoy a fun gaming experience without it becoming a burden in their daily life.

In reality, gambling involves genuine financial risk. Not every bet ends in a win, and no system or strategy can consistently guarantee a positive outcome. Understanding this is the foundation of responsible gaming. When you play with money you can afford to lose, within a set time frame, and as a leisure activity — that is what responsible gaming truly means.

TH68 takes a proactive approach to this. We are not simply a gaming platform — we also equip every member with the knowledge, control tools, and support needed to keep the gaming experience positive and in control. This is not merely a corporate responsibility, but a core value we have upheld since the very beginning of our operations.

TH68's core principle: Gaming is entertainment. Only spend what you can afford to lose. Set your limits before you play, not after.

TH68 Responsible Gaming Tools

TH68 provides a complete and easy-to-use set of self-control tools. All tools are accessible directly through your account settings without needing to contact customer support first.

Financial Controls

Deposit Limit

Set the maximum amount you can deposit within a daily, weekly, or monthly period. This limit cannot be increased instantly — a 24-hour waiting period applies to protect you.

Financial Controls

Wagering Limit

Limit the total amount wagered per session or per day. Once the limit is reached, you will not be able to continue wagering until the set period resets.

Play Break

Cool-Off Period

Select a cool-off period from 1 day to 6 weeks. During this time, you will be unable to log in or carry out any transactions on your TH68 account.

Exclusion

Self-Exclusion

For more serious cases, register for self-exclusion of 6 months, 1 year, 5 years, or permanently. The account will be closed and no re-registration is permitted during that period.

1
Log in to your TH68 account

Access your account settings via the profile icon at the top right corner of the platform.

2
Select "Responsible Gaming"

Navigate to the Responsible Gaming section in your account settings menu.

3
Set a limit or choose a suitable tool

Choose the type of control you want, enter the value or duration you prefer, and confirm the changes.

4
Limit takes effect immediately

All limits set will take effect immediately. To increase a limit, a waiting period of 24 to 72 hours applies.

Warning Signs to Watch Out For

It can sometimes be difficult to assess on your own whether your playing habits have become a problem. Here are some warning signs that should be taken seriously:

1

Playing with money set aside for daily necessities such as rent, food, or bills.

2

Always feeling the urge to "chase losses" by placing larger bets after a losing streak.

3

Hiding gambling activity from family members or close ones.

4

Feeling restless, anxious, or stressed when unable to play.

5

Neglecting work, family, or social responsibilities due to gambling.

6

Borrowing money or selling assets to fund gambling activity.

7

Unable to stop playing despite having promised yourself to do so multiple times.

8

Using gambling as a means of escaping stress or emotional problems.

If you identify two or more of the warning signs above in yourself, we encourage you to use the TH68 self-pause tool and seek professional help immediately.

Check Yourself — A Quick Self-Assessment

Answer the following questions honestly. If your answer is "Yes" to three or more questions, we encourage you to speak with the TH68 support team or a relevant health professional.

Have you ever played longer than you originally planned?

Have you ever lied to others about how much time or money you have spent on gambling?

Has gambling ever caused financial problems for you or your family?

Have you ever felt the need to bet with increasingly larger amounts to get the same level of excitement?

Have you ever tried to stop gambling but were unable to?

Has gambling ever interfered with your personal relationships or work performance?

This assessment is an initial guide only and not a professional diagnosis. If you have concerns, please contact the TH68 support team for further guidance.

Child and Youth Protection

TH68 sets a minimum age requirement of 18 for all members. The registration process requires date of birth verification, and the KYC process will fully verify a member's identity before any withdrawal is permitted.

If you share a device with children or teenagers at home, we encourage you to take the following steps to ensure they cannot access the TH68 platform:

  • Always log out of your TH68 account when you have finished playing.
  • Do not save your TH68 account password in a shared web browser.
  • Use a strong password and never share it with anyone.
  • Enable parental controls on shared devices at home.
  • Install appropriate content filtering software on children's devices.
If you suspect someone under the age of 18 is using the TH68 platform, please contact our support team immediately. The account in question will be investigated and closed without delay.

Tips for Playing Responsibly at TH68

Here are some practical tips to help you maintain healthy and enjoyable playing habits:

  • Set a budget before you play — Decide how much you are willing to spend before opening your TH68 account, not during or after playing.
  • Play for entertainment, not income — Treat money wagered as the cost of entertainment, just like going to the cinema or dining out.
  • Do not chase losses — If you experience losses, stop and try again tomorrow. Chasing losses almost always results in even greater losses.
  • Take regular breaks — Give yourself a break every 30 to 60 minutes. Get up, stretch, and reassess whether you want to continue playing.
  • Do not play when emotionally unstable — Avoid playing when you are stressed, sad, angry, or under the influence of alcohol.
  • Review your account balance regularly — Monitor your transaction history to maintain a clear picture of how much you have spent.
  • Use the controls provided — Do not hesitate to set deposit or loss limits even if you feel they are unnecessary. They are a smart safety net.
  • Mandatory age verification for all new members
  • Self-control tools available free with no conditions
  • Support team trained in responsible gaming issues
  • No promotions targeting members who are on a self-pause
  • Active monitoring for high-risk gaming patterns
  • Full compliance with international player protection standards

Frequently Asked Questions

Log in to your TH68 account, then go to Account Settings and select the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits based on your needs. These limits will take effect immediately upon confirmation.

For a temporary self-pause (Cool-off), you may request cancellation after the minimum 24-hour period has passed. However, for longer self-exclusions (6 months or more), cancellation is not permitted in order to protect your interests. This is TH68's policy to ensure these protection tools remain truly effective.

Your account balance remains safe throughout the self-exclusion period. Your funds will not be lost or affected in any way. Once the period ends and your account is reactivated, you can access and withdraw your balance as usual.

No. When you activate a self-pause or self-exclusion, the TH68 system will automatically block all marketing and promotional communications to you. This includes promotional emails, bonus notifications, and all forms of communication inviting you to play.

In addition to the TH68 support team, which operates 24/7 via live chat, you can also seek professional help from qualified counsellors in Malaysia. The Ministry of Health Malaysia and the Department of Social Welfare provide counselling services that can be referred to. The TH68 support team can guide you towards the appropriate help resources.

Join TH68 — Play Smart, Play Safe

Register a TH68 account today and enjoy a responsible, safe, and entertaining online gaming experience with Malaysia's player community.

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